Effective Date: 18/09/2023
Thank you for choosing StepUp Technology Ltd. (“we,” “our,” or “us”). We value your trust in our products and services. Please review our refund policy below, which outlines our commitment to transparency regarding refunds.
- No Refunds After Order Placement
Once an order is placed and payment is received, no refunds will be issued. We stand behind the quality of our products and services and believe that our customers will find them valuable.
- Cancellation Policy
Before placing an order, we encourage you to carefully review the product or service details. If you have any questions or concerns, please contact us at [[email protected]](mailto:[email protected]) for clarification or additional information.
- Exceptions
While our general policy is not to issue refunds after an order is placed, we may consider exceptions on a case-by-case basis in the event of extenuating circumstances or errors on our part. Any exceptions will be made at our discretion.
- Contact Us
If you have any questions or concerns regarding this refund policy or require assistance, please do not hesitate to contact us at [[email protected]](mailto:[email protected]).
- Changes to Refund Policy
We reserve the right to modify or update our refund policy at any time. Any changes will be reflected on this page with the effective date.
By placing an order with StepUp Technology Ltd., you acknowledge and agree to this refund policy.